Privacy Policy

Last Updated: March 17, 2025

At Fortress Consultants Australia Pty Ltd, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services, in accordance with Australia’s Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We collect personal information that is necessary to provide our services, improve user experience, and comply with legal obligations. The information we collect includes:

  • Personal Identification Information: Name, email address, phone number, and company details when you contact us.
  • Technical Data: IP address, browser type, and other system information collected automatically when you visit our website.
  • Cookies and Tracking Technologies: We use cookies to enhance site navigation, analyze website usage, and improve marketing efforts.
  • User-Submitted Content: Data provided when you leave comments, submit inquiries, or engage with our services.
  • Regulatory Compliance Data: Any information necessary for compliance with Australian data protection laws and industry regulations.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To provide and maintain our IT consulting, AI, cybersecurity, and software development services.
  • To respond to customer inquiries and support requests.
  • To improve our website experience through analytics and performance tracking.
  • To comply with legal and regulatory requirements in Australia.
  • To ensure website security and fraud prevention.
  • To adhere to Australian Consumer Data Right (CDR) compliance when handling personal or business data.

3. Comments and Media Uploads

When visitors leave comments, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to detect spam. If you upload images, avoid including embedded location data (EXIF GPS), as visitors can extract this information from images on the website.

4. Cookies and Tracking Technologies

We use cookies to:

  • Improve your browsing experience by remembering preferences.
  • Track user engagement and website analytics.
  • Facilitate secure logins and session management.

Cookies may remain on your device for varying periods, depending on their purpose. You can adjust cookie settings through your browser preferences. We comply with Australian laws regarding cookies and user tracking, including obtaining explicit consent where required.

5. Embedded Content from Third-Party Websites

Articles on this site may include embedded content (e.g., videos, images, social media posts). Embedded content behaves as if the visitor had directly accessed the external website and may collect data, use cookies, and track interactions.

6. Who We Share Your Data With

We do not sell or rent your personal data. However, we may share your information with:

  • Third-party service providers who assist in IT, security, and business operations.
  • Regulatory bodies when required by Australian law or compliance regulations.
  • Security services to detect and prevent fraudulent activities.
  • Cloud service providers and data processors that store data in Australia or internationally, ensuring compliance with Australian Data Protection Laws.

7. Data Retention and Security

We retain collected data as long as necessary for operational, legal, and compliance purposes. We implement industry best practices, including encryption, firewalls, and access controls, to protect against unauthorized access, loss, or misuse of data.

8. Your Rights Over Your Data

Under the Australian Privacy Act, you have the right to:

  • Request access to the personal data we store about you.
  • Request corrections to your data if inaccurate or incomplete.
  • Request deletion of your data (subject to legal obligations).
  • Opt-out of marketing communications and cookie tracking.
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been violated.

To exercise your rights, contact us at consulting [at] fortressaust [dot] com [dot] au.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Continued use of our website constitutes acceptance of these updates.